Privacy policy

Your privacy is very important to us. We have put in place measures to ensure that any personal information or data that we obtain from you is processed in accordance with the accepted principles of good information handling.

Data Protection

Shawbrook Bank complies with the Data Protection Act 1998 and treats all personal information as private and confidential when obtaining, processing and holding customer information.

We will ensure that your information is accurate and up to date, that we do not keep it for longer than necessary and that appropriate measures are in place to protect the information from any unauthorised use, except where disclosure is made at your request or with your consent or where we are required by law to disclose.

The Data Protection Act gives you the right to receive details of the information Shawbrook Bank holds about you and to have any inaccurate details amended. Any request for your data must be in writing accompanied by the appropriate fee (currently £10) and addressed to The Data Protection Officer, Shawbrook Bank Limited, Lutea House, Warley Hill Business Park, The Drive, Great Warley, Brentwood, Essex, CM13 3BE.